How Project Compass works

From a challenge
to a clear next step.

A steady operating cycle helps leaders focus attention, involve the team, create a useful routine, and learn from the result.

The Compass cycle

Four moves. Then keep learning.

Use the cycle for a practice-wide goal or one recurring workflow that needs more clarity.

01

Get oriented

Look at the current state, listen to the team, and define the challenge in plain language.

02

Set the heading

Choose the desired outcome, name an owner, and agree on a time to check progress.

03

Build the routine

Translate the plan into clear steps that fit the team’s regular workday.

04

Review and adjust

Check the signal, recognize what changed, and decide what to refine next.

A practice example

Make the next step visible.

If unscheduled treatment is the priority, Compass turns a broad concern into a clear team routine.

See itReview the open treatment opportunity
Own itName who follows up and when
Do itUse a consistent patient follow-up process
LearnReview completed next steps each week

Keep the work connected

A simple rhythm supports steady progress.

Match the review to the work. The right rhythm is one the team can sustain and use to make decisions.

Daily

Coordinate the day

Surface schedule needs, patient handoffs, and immediate barriers before they grow.

Weekly

Review the priority

Check the agreed measure, recognize follow-through, and clear the next obstacle.

Monthly

Adjust the plan

Look at trends, confirm whether the routine helps, and update the next set of priorities.

Review the People · Process · Performance framework

Keep building with intention

Turn operational ideas into everyday practice.

The Practice by Design books explore the systems, leadership habits, and growth path behind Project Compass.